Refund Policy of RusticBites
Last updated: April 15, 2023
Thank you for shopping at RusticBites. If you are not entirely satisfied with your purchase, we're here to help. Our Refund Policy has been established to provide a clear understanding of our procedures when it comes to handling returns.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and you will need to provide the receipt or proof of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If your item is defective or damaged, we will be happy to exchange the product for the same item. Please send us an email at our contact page on rusticbites.sbs and send your item to: Via Margherita, 12, Rome, 00187, Italy.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item, please contact us.
- Website: rusticbites.sbs
- Phone: +39 06 1234 5678
- Address: Via Margherita, 12, Rome, 00187, Italy
At RusticBites, we strive to create a transparent and fair experience for all our customers. Our Refund Policy ensures that your satisfaction is our priority.